Welcome

Booking Terms & Conditions

BOOKING & PAYMENT

Bundalong Villas bookings may carry a minimum stay especially during peak times, this

is specified at the time of your booking. A one night deposit is required upon booking

and the remainder of the fee is expected a week prior to check in. We will contact you

directly to collect the payment.

CANCELLATION POLICY

- Cancellation due to coronavirus Travel Restrictions -

Where a guest cancels due to Government restrictions the customer will be offered a

credit note to be used within 12 months. It is up the managers discretion if a full refund

is issued although a $50 admin fee will be deducted from the payment on any

cancellation.

- Cancellation Standard -

Once your booking has been confirmed and a deposit has been paid you can cancel free

of charge up to 30 days prior to your stay.

If you cancel within days prior to your booking you will receive a 50% refund of your stay

price. 

CHECK- IN & CHECK-OUT

Check-in time is no earlier than 2.00pm unless an early check-in has been arranged with

Management.

If you require an early check-in please speak to Management as we will accommodate

this request where possible. We do not have a dedicated reception area. Check-in is

done at the Bundalong Tavern up until 9pm. If you require a later check-in, please advise

Management at the time of booking.

Check-Out time is 10.00am. If you require a late check-out, please let us know and we

will accommodate this where possible, for an extra fee.

KEYS

Upon check-out it it asked that guests leave their key on the kitchen table in their Villa. A

replacement fee of $150.00 per item shall be charged to the guests account in the event

any keys are not returned.

CLEANING & DAMAGES

We ask that guests leave the cabins in a clean and tidy condition and that all dishes are

done by the guest upon exit. Please place rubbish in the outside bins provided. Guests

will be charged a cleaning fee equivalent to one nights stay if the aforementioned are

not done.

The guest who registers at check-in/arrival will be held accountable for any damage to

the apartment and contents during the stay dates. The registered guest will be liable for

damages caused (including those by third parties visiting the apartment) which will

result in forfeiting any deposits, pre-payment, cash security deposit and also may be

subject to additional charges. We reserve the right to process any charges in addition to

accommodation to the presented credit card supplied at check-in/arrival. Any additional

charges may be referred to collection services and action will be taken for the recovery

of such.

SWIMMING POOL

Our swimming pool is open from 9am to 10pm. Please note that we do not employ a life

guard and as such all children under the age of 16 MUST be accompanied by an adult.

The pool area is strictly a no glass area. Social distancing must be adhered to at all

times.

BBQ AREA

The BBQ in the Pool Area is available to all our guests for use. We ask that the BBQ is

left in a clean state after use. If the BBQ is left in a dirty condition there will be a cleaning

fee of $50 applied.

 SMOKING

Bundalong Villas have a 100% indoors smoke-free environment and as such we will

charge a Villa recovery fee of $600 to guests who do not comply with this policy, in order

to recover the extensive cost of returning our Villas to a smoke-free condition. Smokers

should note that all Villas have covered areas outside where they are permitted to

smoke.

PETS

Pets are allowed on a limited basis. Please note that an extra $50 cleaning fee will apply.

VISITORS

Guest's are responsible for ensuring the limits set on Visitor numbers (5) is complied

with at all times; and guests are responsible for ensuring that Visitors comply with all

house rules. We ask that all visitors leave by 11pm. If you wish to have additional guests

please speak to management prior to them arriving.

Please note that all visitors must park in the Bundalong Tavern car park and not in the

Villa Park. The gate code provided to you is for your use only and should not be given to

visitors.

NOISE

Please note that your accommodation is part of the Bundalong Tavern and Villas

complex and as such there may be noise from entertainment and patrons at the Tavern,

especially over busy holiday periods.

We ask that you be mindful of other Villa guests and keep noise to a minimum after

10pm or when returning from the Tavern.

COMPLIANCE

Breach of these house rules is a breach of the Terms & Conditions of occupancy. The

owner and Manager reserve the right to terminate permission to occupy and to evict

from the Property, Guests or Visitors who refuse to follow the house rules or who cause

a nuisance.

Occupancy of the cabin is granted under the acceptance of the

above-mentioned

Terms & Conditions.